Effective Date: 14/02/2026
1. Introduction
View Point Residency, managed by Nest East (“we”, “our”, “us”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with:
- Information Technology Act, 2000 (India)
- IT (Reasonable Security Practices & Procedures and Sensitive Personal Data) Rules, 2011
- GDPR-style international data protection principles
By using our website or services, you agree to this Privacy Policy.
2. Information We Collect
We collect only information necessary for lawful business purposes.
a) Personal Information
- Name, address, email, phone number
- Government-issued ID details (as required by law at check-in)
- Booking and payment information
b) Sensitive Personal Data (SPDI)
Collected only where required and handled securely:
- Payment details (processed via secure third-party gateways)
c) Technical & Usage Data
- IP address, browser type, device information
- Website interaction data via cookies
3. Purpose of Data Collection
Your data is collected and used strictly for the following lawful purposes:
- Processing reservations and payments
- Guest verification and check-in compliance
- Customer support and communication
- Improving website functionality and services
- Legal, regulatory, and security compliance
- Marketing communications (only with consent)
4. Legal Basis for Processing (GDPR-Aligned)
We process personal data based on:
- Your consent
- Contractual necessity (booking & stay)
- Legal obligations under Indian law
- Legitimate business interests, without overriding your rights
5. Cookies & Tracking Technologies
We use cookies to:
- Ensure website functionality
- Improve user experience
- Analyze traffic patterns
You may disable cookies via browser settings. Continued use of the website implies consent.
6. Disclosure of Information
We do not sell or rent personal data.
Data may be shared only with:
- Trusted service providers (payment gateways, IT services)
- Government or law enforcement authorities when legally required
- Regulatory bodies as mandated by law
All third parties are bound by confidentiality obligations.
7. Data Storage & Security
We implement reasonable security practices as required under Indian IT Rules, including:
- Secure servers and encrypted systems
- Restricted access to personal data
- Regular system monitoring
Data is retained only as long as required for business or legal purposes.
8. Your Rights (India + GDPR-Style)
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Withdraw consent (where applicable)
- Request deletion, subject to legal obligations
- Opt-out of marketing communications
Requests may be sent to info@nesteast.com.
9. International Data Transfers
If data is processed outside India, we ensure:
- Adequate data protection standards
- Secure contractual safeguards
10. Policy Updates
We reserve the right to update this Privacy Policy to reflect legal or operational changes. Updates will be effective immediately upon publication on this page.
11. Contact Information
For privacy-related concerns or data requests:
📧 Email: info@nesteast.com
🏢 Entity: View Point Residency (Managed by Nest East)
Legal Note
This Privacy Policy complies with applicable Indian data protection laws and follows internationally accepted privacy principles. Guests are encouraged to review this policy before using our services.